Shipping & Returns

Shipping Information

FREE SHIPPING: Orders over $150 receive free shipping to the US.

USPS Priority with tracking (orders under $150) - $13

USPS Express Shipping - $30

Production time:  Items are handcrafted and made to order.  Production time typically 3-5 business days. Production time varies due to wholesale and large orders, so if you need something quickly, please inquire prior to purchase. Availability of dyed leaves affects production time as well.

Shipping time:  Typically 2-7 business days depending on location.

Payment for expedited shipping does not affect production time.

Kanilehua Policy

Kanilehua Enterprises maintains a 30-day policy for any repairs or re-weaves on Kanilehua jewelry items only with a proof of purchase receipt.  Anything beyond 30 days requires a minimum re-weave fee of at least $20 (depends on the item), upon Kanilehua’s availability, or the purchase of a new item if the customer is so inclined and Kanilehua determines non-viability of re-weave on Kanilehua item.

Disclosure

Colors may vary due to the dyeing process.  It may not be an exact replica of photos available online.

Exchange & Refund Policy

Absolutely NO refunds or exchanges as items are made to order. If item is defective, feel free to contact us via email in this situation.